Insurance and Safety
Insurance and Safety at Marylebone Movers
At Marylebone Movers, the safety of our customers, their belongings, and our staff is at the centre of everything we do. As an insured removal company, we combine comprehensive insurance cover with rigorous safety procedures to deliver a smooth and protected moving experience, whether you are relocating a home, an office, or a single valuable item.
Fully Insured Removal Services
When you choose Marylebone Movers, you choose an insured removal company that has taken care to protect your move from start to finish. We maintain insurance cover designed to provide reassurance and financial protection in the unlikely event of damage or an incident during your move.
Our team can explain the scope of our cover in clear, simple terms so you know exactly what is included. Before every job, we confirm the level of protection that applies to your specific move and highlight any options for additional cover if your requirements are outside standard terms, such as high value items or specialist equipment.
Protecting your possessions is a shared responsibility. We use professional packing techniques, appropriate materials, and safe handling methods to minimise risk, while our insurance arrangements are there as a final safeguard.
Public Liability Insurance
Marylebone Movers holds public liability insurance to protect customers, members of the public, and third party property during the course of our work. This is a key element of operating as a responsible and insured removal company.
Public liability insurance is designed to respond in cases where our activities could cause accidental damage to premises or result in injury to a third party. For example, if a wall were accidentally scuffed while moving large furniture through a narrow hallway, or if someone were to trip over equipment associated with the move, our public liability insurance is in place to address the situation.
By maintaining this cover and regularly reviewing the level of protection, we demonstrate our commitment to safe working practices and to dealing properly with incidents, however unlikely they may be.
Staff Training and Professional Standards
Robust insurance is only part of the picture. Prevention is always better than cure, which is why we invest heavily in staff training and development. Our movers are trained to handle items safely, protect property, and conduct every move in accordance with industry best practice.
New team members receive structured induction training that covers lifting techniques, safe loading and unloading, correct use of equipment, and the importance of communication with customers and colleagues. This is followed by on the job mentoring with experienced crew leaders so that standards remain consistent across all teams.
Ongoing training sessions ensure that our staff stay up to date with any changes to health and safety guidance, new equipment, and improved methods of protecting items in transit. This continuous learning culture helps reduce the risk of accidents or damage and supports a safer working environment for everyone involved in your move.
Personal Protective Equipment PPE
Personal protective equipment plays an important role in our safety procedures. Marylebone Movers supplies appropriate PPE to all operatives to reduce the likelihood and severity of workplace injuries and to help protect your property.
Depending on the nature of the job, our teams may be equipped with safety footwear to guard against dropped items, protective gloves for handling bulky or awkward loads, high visibility clothing for work in shared access areas, and other protective gear where required. The specific PPE used is determined by our risk assessment for each move.
We also train our staff in the correct use and maintenance of PPE, emphasising the importance of wearing the right protection at the right time. Proper use of PPE helps minimise incidents such as cuts, strains, and impact injuries, which in turn supports a more efficient and disruption free moving service for our customers.
Structured Risk Assessment Process
A clear and methodical risk assessment process underpins every move we carry out. Before work begins, we consider the unique characteristics of your property, access points, and items to be moved so that we can identify potential hazards and plan the safest way to manage them.
Our risk assessment typically includes a review of access routes, including stairs, narrow corridors, lifts, and external obstacles. We assess the weight and size of items to determine whether additional equipment such as dollies, straps, or extra team members are required. We also look at environmental factors, such as lighting, weather conditions, parking arrangements, and shared spaces that may affect the safety of the move.
Once risks are identified, we implement control measures, which may include adjusting the number of staff on site, using specific handling techniques, segmenting the move into stages, or temporarily protecting floors, doorways, and walls. Where necessary, we revisit and revise our risk assessment during the move if conditions change, such as a sudden weather shift or unexpected access issues.
Committed to Safe, Insured Moves
The combination of strong insurance cover, public liability insurance, comprehensive staff training, PPE, and a structured risk assessment process allows Marylebone Movers to deliver safe and reliable moves for our customers. We take safety seriously because it protects people, property, and possessions, and it ensures that your experience with us is as smooth and worry free as possible.
By choosing Marylebone Movers, you are choosing an insured removal company that has taken practical steps to manage risk at every stage of your move. From the first assessment of your property to the final placement of your furniture, we work carefully and systematically to uphold the highest standards of insurance and safety.
