Accessibility Statement
Marylebone Movers Accessibility Statement
Marylebone Movers is committed to providing an accessible and inclusive moving service for customers in the Marylebone area and beyond. We want everyone to be able to use our website, understand our information, and contact us to arrange moving support in a way that suits their needs. This Accessibility Statement explains the steps we take to support disabled users and improve access to our online content and services.
Our Commitment to Accessibility Standards
Our aim is for the Marylebone Movers website to meet the Web Content Accessibility Guidelines WCAG 2.1 level AA. These guidelines set out how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological impairments. We are continually working to review our content and update our code so the site remains usable and clear for as many people as possible in the Marylebone area.
As part of this commitment, we focus on making sure that the information about our Marylebone moving services is presented in a consistent, logical, and readable way. We use headings, paragraphs, and clear language so that content is easier to follow and interpret with assistive technologies.
Screen Reader Support
The Marylebone Movers website is designed to work with popular screen-reading software used by blind and visually impaired users. We aim to use descriptive headings, meaningful text labels, and appropriate alternative text for images wherever they convey important information about our moving services in Marylebone.
Where images or icons are purely decorative, we try to ensure they are either ignored by screen readers or do not distract from the main content. We also avoid relying on colour alone to communicate essential information, which helps screen-reader users as well as users with colour-vision differences.
Keyboard Navigation
We recognise that many people prefer, or need, to navigate websites without a mouse. The Marylebone Movers website is built with keyboard navigation in mind. Users should be able to move through menus, forms, and controls using standard keyboard commands such as the Tab, Shift plus Tab, Enter, and arrow keys.
We aim to make sure that focus indicators are visible so users can see which part of the page is currently selected. This helps keyboard-only users and can also support people using alternative input devices when exploring our Marylebone moving information and booking options.
Readable Text and Clear Layout
To support customers in Marylebone with different levels of vision and reading ability, we strive to use a clear font, sufficient text size, and strong colour contrast between text and background. We aim to avoid overly complex layouts and excessive blocks of text. Where information about our Marylebone moving services is detailed, we try to break it into sections with headings so it is easier to scan and understand.
Users should be able to zoom in using their browser without loss of functionality or the need to scroll horizontally on most devices. This is helpful for customers with low vision who need larger text to read about our services.
Ongoing Improvements and Limitations
While our goal is full WCAG 2.1 AA compliance, some parts of the site may not yet fully meet these standards. There may be older content or third party elements that are not perfectly aligned with our current accessibility aims. We are working to identify and fix these issues as part of an ongoing improvement plan for customers in Marylebone and beyond.
We welcome feedback that helps us prioritise changes and ensure our moving information and booking options remain accessible and straightforward to use.
Contact for Accessibility Requests
If you experience any difficulty using the Marylebone Movers website, or if you need information about our Marylebone moving services in a different format, you can contact us to request support. Examples of alternative formats include large print, easy read, or a more detailed verbal explanation of our services.
When you contact us about an accessibility issue, please describe the page or feature you were trying to use, what went wrong from your point of view, and any assistive technology or device you were using. This helps us understand and resolve the problem more quickly.
We are committed to responding to accessibility requests and to making reasonable adjustments so that more people in the Marylebone area can plan and manage their moves with confidence.
